Wednesday - Aug 16, 2017

Update on the Presidential Suite Deal At Park Hyatt Hyderabad


Recently, there was a deal on Presidential Suite room at Park Hyatt Hyderabad, which normally sells for about $2,000 USD per night.

 

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But, for a brief period, this room was sold for  $174 per night.  As you expect, this was due to a technical error. After a couple of days, we received an email from the hotel stating the technical issue and the inventory was never supposed to be available.

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The hotel profoundly apologized and offered an Executive suite, even though the rate we paid is for a park king room along with an additional discount and hotel credit.

 

Conclusion:

While Park Hyatt Hyderabad has every right to cancel the reservation, that was made during a technical glitch. We were proactively informed about the issue and was offered the best available room along with a hotel credit.

We had stayed here once in the past and had a great experience. This further solidifies our opinion of the hotel.

 

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Editorial Note: Opinions, analysis and any calculations shown are authors alone. Information in this post is not reviewed, approved and endorsed by any airlines, frequent flyer programs or financial institutions

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